Checking Netflix Gift Card Balance

Imagine racing to watch the latest season of your favorite series only to find out that you cannot stream or download anything. It’s not a network problem, and it’s not because your streaming device went off. 

It’s simply because you’ve exhausted the balance on your Netflix gift card. Gosh! Don’t you just hate when that happens? 

I’ve been there, and one thing I’ve learned about using gift cards as a payment method on Netflix is that it’s important to know how much binge-watching time you have left. You need to regularly check the balance on your Netflix gift card so you won’t be caught unaware when it runs out.

Thankfully, checking the balance on Netflix gift cards is a straightforward process, and in this guide, I’ll walk you through the simple steps to follow to check your gift card balance. Let’s get into it!

How To Check Your Netflix Gift Card Balance

To check the balance on your Netflix gift cards, you need to have a Netflix account, and you must have redeemed your gift cards on it. You can check our guide on how to redeem your Netflix gift card if you don’t know how to. 

There are three different ways to check your Netflix gift card balance. They are:

1. Checking  it online through the app or website

2. Calling customer support to have it checked for you

3. Through live chat with customer support

Let’s go into detail about these steps.

Checking Netflix Gift Cards Balance Online

You can check your Netflix gift card online through the app or the website. Follow the simple steps below to do so. 

1. Sign in to your Netflix account.
2. Click on your profile icon, navigate to the “Account” section, and tap on it. 
3. Go to “Billing details” under “Membership & Billing.” 
4. You will see the available balance left on your Netflix gift card. 

How To Check the Balance of Your Netflix Card Over a Call

You can check how much you have left in your Netflix gift card by calling Netflix customer support at 866-579-7172. Before you call, ensure your Netflix gift card details (the card number at the front of your card and the security/PIN code at the back) are ready. 

Once a customer service representative picks up your call, explain that you want to check the balance on your Netflix gift card. An agent will ask for your card details, and you need to disclose them. The agent will use your card details to run a check on your gift card and then reveal the available balance to you. 

Checking the Balance on Netflix Gift Cards Through Live Chat

To check the balance of Netflix gift cards through a Live Chat with customer support, follow these steps:

1. Go to the official Netflix website and sign in if you aren’t signed in. You can also sign in with your mobile app if you have it. 
2. If you are using the app, click on your profile icon and click “Help.” If you’re using the website, tap on the three-line menu icon at the top left corner and click “Help Center.”
3. On the page that comes up, scroll to the bottom and click “Contact us” under the “Need more help?”
4. Describe your issue, i.e., “I want to check my Netflix gift card balance” in the field provided. Then tap the enter arrow. 
5. New options will be displayed on the screen after clicking the arrow. Select “Chat with us” under “Get in touch”. A live chat will open. 
6. Follow the prompt to chat with a customer service agent. 
7. Provide the details the agent asks for and they will tell you your Netflix gift card balance. 

Why You Should Check Your Netflix Gift Card Balance

You might think regularly checking the balance on your Netflix gift card isn’t necessary, but I’m here to tell you why it is. First, this simple act ensures that your streaming experience remains uninterrupted and helps you stay financially conscious. Especially because Netflix automatically deducts your monthly subscription from your gift card without warning. Well, unless you unlink your gift card and add a new payment method before your subscription due date. 

Secondly, regular balance checks help you to optimize your viewing potential and prevent the frustration of mid-stream interruptions due to depleted funds. Plus, it helps you with effective budgeting because you’ll have a heads-up when your balance is about to run out. That way, you can add a Netflix subscription/gift card to your entertainment budget. 

Furthermore, knowing your balance prevents disappointment if your funds go unused. This practice also allows you to tailor your subscription to your available balance. This way, you can choose the most suitable plan for your preferences and budget.

However, note that you cannot pause your Netflix subscription using a gift card or preserve the balance before it runs out.

What To Do if You Can’t Check Your Netflix Gift Card Balance

As mentioned earlier, you must redeem your Netflix gift card to see its available balance. If you don’t, you won’t be able to check your balance. 

An error message should appear if you cannot redeem your Netflix gift card. There are different error messages you could get while trying to redeem your Netflix gift card. 

Below are some of the different error messages you could receive and what to do in each scenario. 

1. The code you entered has already been used: This typically means the gift card has already been redeemed on an account. Check your Billing Details to verify if the gift card balance has been applied. If you do not see the gift card balance, contact Netflix Customer Support. 
2. The code entered is not valid: In this case, double-check that you entered the correct card details. If you entered the code correctly but still see this message, the merchant may not have activated your gift card. Wait 24 hours before trying to redeem your gift card again.
3. An error occurred during gift card redemption: Please try again later / Sorry, we cannot process your request. To resolve any of these issues, go here to clear the Netflix cookie; this will sign you out of your account. Then, follow the regular procedure to redeem your gift card again. 
4. Sorry, gift cards and promo codes cannot be used with your payment method: If you see this message, it means you are trying to redeem a gift card on a Netflix account that is linked to a Netflix-included package or billed through Apple.

If your account was linked to a package, you can use your gift card later when your account is unlinked. You could also redeem it on another Netflix account. If you pay through Apple, you must cancel your Netflix account. Then, wait for it to close and restart it with your Netflix gift card.

Contact Netflix customer support if you can’t read the code on the back of your card due to damage. You can also visit the Netflix help center to learn more about their gift card error messages and how to resolve them. 

Best Practices for Netflix Gift Card Management

With Netflix’s gift cards, the basics about gift cards still apply, including the fact that their gift cards are not reloadable or transferable. However, the following tips can help you make the most of your gift card balances. 

• Take a photo of your gift card details as a backup and store it safely.
• Keep track of the remaining balance in a digital note.
• Set calendar reminders for when the balance might run low.
• Combine multiple gift cards by adding them as separate payment methods to your Netflix profile. To do this, click your profile icon and select “Add a backup payment option.” Follow the prompts and input the details of the other gift cards. 
• Be aware that if you quit using a gift card balance by switching to another payment method, you won’t be able to use the gift card again.
• Since Netflix gift cards are not reloadable, you can renew your subscription before your gift card balance runs out by adding more gift cards to your profile. 
• If you’ve been given a Netflix gift card but don’t have a Netflix account, you can still use it by exchanging it for cash through online platforms like Nosh. 

Frequently Asked Questions About Netflix Gift Cards 

1. Can I use a Netflix gift card for multiple accounts? 

A Netflix gift card can only be used for one account and is not transferable. 

2. How can I check my Netflix gift card balances?

You can check your Netflix gift card balances online through the app or website, by calling the customer support number, or via a live chat with Netflix’s customer support team. 

3. Why am I unable to see my Netflix gift card balance?

There are several reasons why you’re unable to check your gift card balance, some of which include:

• Your gift card has already been used.
• You wrongly entered the 16-digit code on your gift card. 
• You’re yet to redeem your gift card. 

Whatever the reason is, a visit to Netflix’s customer support center should provide answers to your error messages.

Conclusion 

Keeping a close watch on the balance of your Netflix gift cards is important to enjoy uninterrupted watch time. Whether you’re watching a suspenseful thriller or a heartwarming rom-com, knowing your available balance allows you to enjoy your show without any unintended breaks. 

Remember, if you find yourself not wanting to redeem your gift card for a subscription, you have the option to sell your Netflix gift cards at the best rates on Nosh.