How to Fix Macy’s Gift Card Error Messages – 2025

Like the popular saying, there is a bad side to every good thing. There is no doubt that gift cards have made modern shopping easy, but they can also become a modern frustration when a sudden error message is displayed at checkout. You know there is money on your Macy’s gift card, you have entered it multiple times, but you are still staring at an error message. 

I understand exactly the kind of frustration that comes with this kind of experience because I have been there too. If you are reading this article, don’t be in a hurry to leave, as this article is aimed at highlighting all the possible Macy’s gift card errors and what they mean. It will also walk you through the practical steps on how to fix Macy’s gift card error messages. Let’s get to it.

5 Most Common Macy’s Gift Card Error Messages 

Below are the 3 most common Macy’s gift card errors you could encounter and why they appear:

1. Gift card not activated
2. Card already redeemed
3. Insufficient funds
4. Invalid code
5. System Error

Let’s further take a look at their causes.

1. The cause of “Gift Card not Activated” Error Message

Gift card activation comes before redemption, so you cannot use your gift card for redemption until it has been activated. 

When the “gift card not activated” message is displayed, it simply means your Macy’s gift card has not been properly activated.  

2. The cause of “Gift Card Already Redeemed” Error Message 

This issue appears when you try to use your Macy’s gift card, but the gift card code is ineffective for successful redemption. This can be the outcome of Macy’s technical error or a problem with the way you are redeeming your Macy’s gift card. Therefore, it can be from your end or Macy’s end. 

3. The cause of “Insufficient Funds” Error Message on Macy’s

If your Macy’s gift card balance is insufficient to cover the purchase you intend to make with the card, you may encounter a Macy’s gift card balance error. This indicates that it would be a mistake to make purchases that exceed the remaining value on your gift card.

4. The cause of “Invalid Code” Error Message on Macy’s

Whenever you are at the point of inputting your Macy’s gift card code, ensure you are calm and not hasty to avoid typing in the wrong code. You are likely to get an “invalid code” message when you type in the wrong code.

5. Cause of “System Error” on Macy’s Gift Card

I also encountered the system error a few times, which is often from Macy’s end. It is often resolved in a few hours, you may just have to keep trying from time to time to know when it has been fixed.

Possible Solutions To Macy’s Gift Cards

Here are some potential fixes to the aforementioned Macy’s gift card error messages:

1. Redeem your Macy’s gift card

You can successfully redeem your Macy’s gift card online or offline. However, do not hesitate to contact Macy’s customer service on their gift card hotline (1-800-511-2752) if you are sure your gift card has not been used by someone else, and you are still encountering the “gift card already redeemed” error message. They would be able to tell you exactly what the issue is.

2. Resolve Insufficient account

To resolve the “insufficient funds” error message, you can either decrease the number of things in your cart so your card will go through, or add another means of payment.

3. Fix inactive Macy’s gift card

You can activate your Macy’s gift card by registering it online or calling Macy’s customer service. However, ensure you have your card details close by, as they will be required for activation. Remember, you can’t use any gift card without activating it.

4. Take a Break and Try Again

For the “system error” and “invalid code” error messages, take a break for a few minutes and try again. Remember that your Macy’s gift card has a unique 16-digit code and security number that does not apply to any other gift cards. You must carefully input the 16-digit card number to prevent accidentally typing an alphabet instead of a number.

Frequently Asked Questions About Fixing Macy’s Gift Card Error Messages

1. How do I activate my Macy’s gift card?

There are three ways to activate your Macy’s gift card easily, they are:

• Online on the Macy’s official website
• Online phone activation with the help of a customer service agent.
• In-store with the help of a cashier.

2. Where is the Macy’s gift card CID number located?

The CID number on the Macy’s gift card can be found on the back of the card. It is a 3-4 digit number that is often required for online redemption.

3. How to check my Macy’s gift card account balance?

You can check your Macy’s gift card account balance online, on your phone, or in-store. Each of these methods is quite straightforward with the right instructions.

4. How much is a $100 Macy’s gift card today in Nigeria?

A $100 Macy’s gift card is worth ₦95,000 for the Ecode, while its physical form is worth ₦121,500 today. Stay updated on gift card rates with the Nosh gift card rate calculator.

 5. Where can I sell my Macy’s gift card for cash in Nigeria or Ghana?

You can sell your Macy’s gift card for cash online on the Nosh platform. Nosh offers the most juicy and accurate exchange rates anyone can ever get. Whether you are in Ghana or Nigeria, give Nosh a try today to get the TopNosh gift card rate.

Conclusion

Regardless of what you want to use the card for, it’s crucial to understand how to solve typical Macy’s gift card issues. If you are faced with any challenging error messages like the ones highlighted above, relax and make good use of the information in this article. 

However, if you still aren’t able to resolve the issue, do well to contact Macy’s support. And if you wish to sell your Macy’s gift card for cash in Nigeria, you can be sure to get the best value for you card on the Nosh App.